ABSTRACT

In the preceding four chapters, we have read some wonderful stories about how people grew personally and professionally with the guidance of their coaches. In Chapter 3, Jane was under fire as the HR manager responsible for, among other things, dealing with the challenges of a merger. She felt overwhelmed trying to do all of her responsibilities, was underperforming, and lashed out at her colleagues. Her coach was ultimately able to get Jane focused and performing at a higher level. Jane’s relationships with colleagues improved along the way as well.