ABSTRACT

They may not trust the workteam and may feel that delegation of work means it is going outside their control.

Although we may recognize these concerns, we will see in this workbook that they do not represent sound reasons for reluctance to delegate. They suggest, instead, a misunderstanding about what delegation actually involves. We’ll look at this in some detail, but first let’s return to the ideas of authority and responsibility that are at the core of delegating.