ABSTRACT
As a manager, you may well have a responsibility for developing the skills and experience of volunteers. But you can only delegate to volunteers to the extent that they want to accept. With paid employees, you have the last resort of being able to instruct them to do something, but you don’t have this option with volunteers. In fact, you have to keep them positively interested and committed all the time or you will lose them. While paid employees may tell you that they are not happy, volunteers are more likely just to stop coming.
