Introduction

In recent years we have seen changes in the way work is organized. Organizations and workteams have become ‘lean’, but a lean workteam is no use unless it is flexible and able to respond quickly to new circumstances. So it is athletic workteams we need, not skeletons! Being flexible means being capable of being deployed where you are most needed. Delegating to your team means that you build up a pool of experience and skill which you can use in a flexible way. It also enables you to cope with pressure at work, when your organization asks you to achieve more in your work.