ABSTRACT

In the preceding two chapters we have focused on positioning the Partnership Function and giving consideration to issues around how the function is structured, resourced and marketed. These could be considered to be at the hard edge of Business Partnering. Equally important, in our view, are the process issues around the relationships you need to build with your internal clients and the client system as a whole. The way each individual Business Partner positions themselves within the organisation is critical to the success of the function as a whole.