ABSTRACT

Outsourcing is the transferal of IT and/or business functions to an outside party-usually for an extended period of time. Why the extended time? Because it requires a great deal of effort to set up, establish, and then manage the outsourcing. For the vendor it means preparing for the outsourcing, negotiating for the contract, transitioning the work, doing the work, and managing the work. Outsourcing may not pay off for some time.