ABSTRACT

The achievement of these objectives is the responsibility of managers and their staff, but how well managers organize their resources, both human and material, will help contribute to them. Managerial work is not as easy as many believe; it is varied and involves the need to plan, organize and coordinate the efforts of everyone involved. Managers themselves need to be self-motivated, determined and organized. Like their staff, they too have to learn how to follow instructions, work to deadlines and achieve targets. One of the most important activities a manager has to carry out is communicating. Communication is essential for efficient and effective working. Managers need to be able to communicate, not only in written format but verbally too. Managers often have to use committees and meetings to communicate their intentions and deal with problems, consequently they have to learn how to plan and run meetings.