ABSTRACT

There is no single accepted definition of organizational culture. For example, organizational culture is viewed by some as the ‘personality’ of an organization, while for others it represents the things which make an organization unique. Several assumptions about organizational culture are well-accepted though. These are:

1. Culture tends to be inflexible and resistant to easy or rapid change. 2. Culture is shaped by an organization’s circumstances, its history and its

members. 3. Culture is learned and shared by members of an organization and is

reflected in common understandings and beliefs. 4. Culture is often covert; the deep values and beliefs causing behaviour

can be hidden from organizational members making them difficult to identify.