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IT costs and cost management
DOI link for IT costs and cost management
IT costs and cost management book
IT costs and cost management
DOI link for IT costs and cost management
IT costs and cost management book
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ABSTRACT
Various surveys over the years suggest that companies spend between four and seven percent of their turnover on information technology. Surveys of the financial services industry show up to one third of firms reporting that IT costs were over 20% of their cost base. It is not, therefore, surprising that IT and senior managers are perennially faced with the following five questions:
1 What exactly are we spending on IT? 2 Are we spending the right amount on IT? 3 Are we spending what we do spend in the right areas? 4 Are we getting value for money for what we spend? 5 How do we measure the effectiveness of IT expenditure?
