ABSTRACT

They can be used to answer the questions that help managers make better decisions about what the organization does and how it can improve.

2.2 Databases Where computerized records are stored in a consistent form they are referred to as databases. These are specifically designed to allow quick and easy identification and retrieval of each particular record, but they can do much more than this. Database software, and the way individual records are structured, allow the data to be examined and analysed in many different ways.