ABSTRACT

The days of the global marketplace are here. Global alliances are

proliferating and according to John Naisbitt in his 1994 book

Global Paradox, small businesses are better able to achieve suc-

cess in the global economy because they are nimbler. Few large

organizations appear able to achieve a truly global culture in

which local businesses achieve a high level of global integration.

Typically, part of the problem is that the focus of senior man-

agement is on understanding the key elements of the business

strategy which they believe will make the organization successful

in the global marketplace. Executives tend to forget that their

organization must be capable of adapting to changing circum-

stances, which means managing and developing people who can

adapt and deliver the business results. Yet potentially, develop-

ing the international expertise of staff and deploying talent

appropriately is an effective way of growing the business.

Equally, the lack of an effective multi-cultural HR strategy can

potentially undermine the organization’s ability to achieve those

results. Chris Brewster, Professor of European HRM at

Cranfield School of Management, who has conducted research

into many international organizations, points out that