ABSTRACT

One of today's secrets to success is understanding the current state of the art in business data and voice communication vs. the antiquated modes of yesteryear. Consider all the progress just in the 1990s: the Internet and cell phones became commonplace, e-mail became the simplest and least expensive way to communicate worldwide in writing, satellite transmission costs dropped by more than half, and long-distance telephone costs became a small fraction of what they were at the beginning of the decade.