ABSTRACT
As soon as a job is laid down in the modern world, it changes. Sometimes those changes are no more than oscillations that occur at the fringes of the core work. But often changes have a more permanent significance, known only to those who are close to the job itself. That is what emerged from our pilot trials with work roles. We had devised the use of colour as a means of setting up a job that would be more meaningful to jobholders than current job descriptions. Jobholders would be clearer about their responsibilities and about the division between personal work and shared work. So, after close consultation with the manager, the job would be set up in the new intended way. We then set about seeing what really happened.
