ABSTRACT
StingRay staff may raise an issue at any time. It is important that all issues are raised, however trivial. Even if the issue
has already been resolved or is capable of being resolved by the originator, it must still be raised and addressed using this Issue Resolution Quality Procedure, as the issue may be of use to other parties. This
Once an Issue Resolution Form has been raised by the originator (see Annex 1 and WI/6 – Issue Resolution Forms), the form is passed on to the Responsible Manager who shall check whether it is a relevant, new or related issue.
