ABSTRACT
Organizations are increasingly seen as chaotic, disturbed, volatile, and vulnerable to outside influences and forces over which they often have little control. John Kotter [1] notes some of the fallout of world events:
Increased global economic interdependence has disrupted systems of social welfare capitalism in the U.S. and Europe, shaken rigid structures of state ownership and family capitalism in the developing world, and helped destroy Communism in the Soviet Union and Eastern Europe. It has also had a devastating effect on the global market share of a number of U.S. industries.
