ABSTRACT
Most employees expect to receive honest, constructive feedback from their managers about their job performance and potential and about management's expectations of them. They often feel that they do not get enough feedback, whether good or bad. But most managers say that when they try to give feedback, employees become defensive and argumentative. Managers have a responsibility to provide this evaluation. If they do so productively, they can help shape employee development and make the evaluation as positive an experience as possible.
