ABSTRACT

You may have heard that leaders are born and not made, but leadership qualities can in fact be learned. With practice and feedback, managers can and will become successful leaders. The following are several characteristics that separate leaders from mere managers:

Leaders are agents of change.

Leaders are original, while managers copy.

Leaders develop, while managers maintain.

Leaders embrace change proactively.

Leaders focus on things they can control and dismiss the things they cannot.

Leaders focus on people, while managers are busy focusing on systems and structure.

Leaders inspire trust, while managers rely on control.