ABSTRACT

What is still conjecture at this stage is how fast people in organizations will be able and willing to change the ways in which they work; how as individuals they will adapt to change and to the spate of mergers, alliances and job insecurity that are part of global commerce; how customers will amend their behaviour patterns as seekers of information and buyers; how ever more efficient flows of information will change the culture of enterprises; how governments will react in regulatory endeavours to their loss of influence over global commerce and whether countervailing people-power will generate a different political consciousness about the implications of the revolution – as manifested in Vancouver at the World Trade Organization Conference in 1999.