ABSTRACT
However small or large the project, there is a need to manage the specification process.
Office policy and procedure will influence the way in which design and production
information is produced. A consistent approach is required, and quality-management
systems may be seen as an essential tool in ensuring consistency. Specifications take
time to produce, and therefore, resource allocation and the effective use of computers
need careful consideration. The management of other consultants’ contributions, as
well as the need to manage design changes and product substitution, is addressed. The
chapter concludes by looking at the issue of ‘new’ products from the viewpoint of the
design office.
