ABSTRACT

The previous chapter discussed relationships above market relationships. This chapter

deals with the opposite, relationships below the market proper, that is, inside an

organization. These nano relationships (R24-R30) are found in the suppliers’ organiza-

tional structure, systems and processes. They provide the antecedents for implementa-

tion of marketing activities and success with the market and mega relationships. They

also provide a basis for handling mega relationships. The nano relationships show that

there exists a market economy inside a company and that the boundaries between a

company’s external and internal work have become increasingly blurred. Companies

have become network organizations.