ABSTRACT

Understanding why people choose to travel and to become tourists seems at first

sight to be a very simple issue. In fact it is a very complex area, and whilst we can

all think of simple reasons why people choose to go on holiday, the area has also

been extensively studied by psychologists. Theoretical research has sought to

classify travellers into groups in order to generalize the reasons for being involved

in tourism. As the tourism industry relies upon travellers, understanding what

motivates them to go to specific places and resorts has major economic con-

sequences. Yet the explanation of why people travel for pleasure, business and

other reasons has become clouded by a fundamental problem: psychologists (who

study how humans behave, interact and react to external and internal stimuli)

attempt to develop theories, and these theories are detached from the way in which

the tourism industry uses very practical marketing-based approaches to understand

why consumers choose to travel. This chapter explores the way in which the

academic study and practical application of principles associated with tourism

demand have been applied in trying to understand what motivates tourists as

consumers.