In the late 1980s, Peter Drucker predicted that in the future the factory will be organized around information rather than automation. Today, companies like IBM have made this a reality.
The modern world is changing fast. Markets are now global and information intensive. To survive and prosper in this environment companies have renewed emphasis on four fundamental drivers of change: innovation, responsiveness, productivity and competency. These present demanding challenges, yet also open up a wealth of new possibilities. Success demands a capability to turn these market dynamics to corporate advantage.