ABSTRACT

You may see change as a threat to position, prospects or prosperity. In addition, you may feel:

■ anger that all the work you have done to build up the present system may now be thrown away;

2.2 Encouraging creativity and innovation Creativity has been defined as ‘the thinking of novel and appropriate ideas’ and innovation as ‘the successful implementation of those ideas within an organization’. These days the pace of change has placed a premium on the ability of organizations to think of novel and appropriate ideas and to implement these successfully. Those unable to do so will find themselves left behind as other organizations prove themselves able to do so. This is as true in the public and voluntary sectors as it is in the private sector.