ABSTRACT

Write down your answer in the space below to the following questions on Obtaining Information for Effective Management.

Information is data (text and figures) that has been processed in some way. What do we mean by ‘processed’?

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Draw a diagram in the space below showing the cycle of business activity.

What is the mnemonic for the qualities of good information and what do the letters stand for?

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List five sources of internal business information

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There are two main reasons why information may not be valid. What are they?

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Which of the items of information below would be difficult or impossible to collect using technological devices?

Shoppers’ preferred route around supermarket aisles

Your work team's sense of job satisfaction

Number of telephone complaints received about a product

Unusual noises made by a car engine

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Identify and explain two types of open question designed to encourage people to explain what they mean in more detail.

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A draft questionnaire by a food manufacturer includes the question: ‘How much did you enjoy eating this product?’

What is wrong with the question and how could it be redesigned?

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Why might you sometimes be prevented from collecting information?

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Which is the best option for getting an overview of the entire contents of a website?

A Web directory such as Yahoo!

A site map

Text links at the foot of the home page

The More Like This link in a search engine

What is a metasearch engine and why might it give better results than a simpler search tool?

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Why might you use the term OR in an Internet search.

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You are evaluating the validity of information found in the Internet that criticizes a new government policy on corporation tax. What seven questions should you ask?

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To connect to a database on another computer within an organization it is necessary to use an intranet.

True or False? Explain your answer.

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115Question 15 It is illegal under the Data Protection Act 1998 for an employer to collect and store data about an employee's sexual preferences when downloading pornography at work.

True or False? Explain your answer.

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