Introduction

The old saying goes, ‘when the going gets tough, the tough get going’. Most of us have come across individuals who seem to be at their best in a crisis. The worse the situation becomes, the more they seem confident and in control. Are these people simply born with special gifts? Or have they developed the qualities of toughness and confidence through their own efforts? The view that we take in this third session is that we can all take steps to develop our skills and inner resources, so that when the situation demands more from us, we have more to give.