Knowledge Capture and Codification
DOI link for Knowledge Capture and Codification
Knowledge Capture and Codification book
This chapter addresses the first phase of the knowledge management cycle, knowledge capture and/or creation. The major approaches, techniques, and tools used to elicit tacit knowledge, to trigger the creation of new knowledge, and to subsequently organize this content in a systematic manner (codification) are presented. These approaches represent a multidisciplinary methodology that integrates what we have found to be successful in a variety of other fields such as knowledge acquisition for the development of expert systems, instructional design techniques for course content creation and organization, task analysis techniques used in the development of performance support systems, and taxonomic approaches that originate from library and information studies.