ABSTRACT

A decision is a judgment. The new measurement immediately made possible highly effective decisions on procurement and inventory-keeping and on logistics. The best way to find the appropriate measurement is again to go out and look for the ‘feedback’ discussed earlier – only this is ‘feedback’ before the decision. The effective decision-maker, therefore, organizes disagreement. This protects him against being taken in by the plausible but false or incomplete. The computer might also change one of the typical mistakes in decision-making. The computer, however, can only handle generic situations – this is all logic is ever concerned with. There is indeed ample reason why the appearance of the computer has sparked interest in decision-making. The reason is that with the computer taking over computation, people all the way down the line in the organization will have to learn to be executives and to make effective decisions.