ABSTRACT

How do some managers look at data? Imagine the preparations in a production manager’s office shortly before the monthly directors’ meeting. David, the Production Director, is agitated and not looking forward to the meeting. Figures from the Drying Plant are down again and he is going to have to reprimand John, the Production Manager. David is surprised at the results and John’s poor performance. He thought the complete overhaul of the rotary dryer scrubbers would have lifted the output of 2,4 D (the product) and that all that was needed was a weekly chastizing of the production middle management to keep them on their toes and the figures up. Still, reprimanding people usually improved things, at least for the following week or so.