ABSTRACT

These conclusions come at the end of a text that has dealt with a complex set of issues related to the rapidly developing market for hospitality and tourism products and services in two of the most interesting areas of the world. It is now the intention to bring the contents of the book together and to draw some conclusions. The objectives here are to

Identify the main conclusions that have arisen from the previous chapters in the book, highlight the importance of the need for well-educated professionals who will take a leadership role in the rapidly developing business of hospitality and tourism.

Make some future predictions about the way in which the sector will develop in the future and assess what this will mean for organisations and their employees.