ABSTRACT

Derek Montefiore is a director of Montefiore Chartered Architect

KEY POINT:

• These are all facilities where security is a major consideration Contents

1 Introduction

2 General areas

3 Automatic teller machines (ATMs) and 24 hour lobbies

4 Counters

5 Counselling

6 Provision for people with disabilities

1 INTRODUCTION

1.01

This chapter includes retail premises which do not involve the

selling of actual goods to the public. They are generally charac-

terised by the need for greater security for staff and premises than

shops selling goods; either because of the attraction to the criminal

of the money, etc. held in quantity, or (as in the case of Jobcentre

Plus offices) because the customers may be sufficiently distressed

to attack the staff.