ABSTRACT
This chapter addresses the aspects of passenger requirements
which are common to all terminals where passengers board aero-
planes, buses and coaches or railway trains or transfer between
them. (Note that for practical purposes the consideration of bag-
gage systems is limited to the airports section.)
1.02 Space standards
One person’s congestion is another’s profit: space standards are
variable and subjective. The objective solution is to quote from the
concept of Standard of Service. The application of this is common
to all terminals and interchanges, and the differences arise, for
example, from the amounts of baggage involved. Table I shows
levels of service related to unit space standards in different types of
space. For many passengers the criterion by which terminals such
as airports are judged is the walking distance between one mode of
transport and another. Although there is an inevitability about the
length of a railway station platform or an airport pier, design can
mitigate the strain of walking distance by providing passenger
conveyors (see Chapter 5).
