ABSTRACT
Safety involves preventing employees and customers within the hospitality property from potential death and injury, such as from accidental slips, falls, cuts, burns, and so forth, as well as preventing related property damage. Failing to provide a safe environment can be costly monetarily, in terms of reputation, as well as in the time required to deal with the consequences. Hospitality organizations have many concerns about safety such as fires, food poisoning, infectious diseases, accidents, problems with electronic equipment, physical attacks on guests and employees. Certain safety issues need to be considered for bedrooms, baths, lifts, kitchens, restaurants, bars, discos, casinos, lobbies, swimming pools, sport areas, etc. In order to improve safety, hospitality organizations now install electronic locks, fire sprinklers, smoke detectors, and closed-circuit televisions. However, providing safety requires extensive and ongoing investment, training, and the improvement of physical conditions.
