ABSTRACT
Human resource management, in business or sport organizations, is essentially about, fi rst, fi nding the right person for the right job at the right time and, second, ensuring an appropriately trained and satisfi ed workforce. The concepts that underpin effective human resource management are not particularly complex. However, the sheer size of some organizations, as well as the diffi culties in managing unusual organizations in the sport industry, make human resource management a complex issue to deal with in practice. Successful sport leagues, clubs, associations, retailers and venues all rely on good human resources, both on and off the fi eld, to ensure they achieve their objectives. Conversely, organizations with staff that lack motivation, are ill-suited to their work, underpaid or undervalued will struggle to perform.
