ABSTRACT

Table 10.1 Learning outcomes and knowledge and skills requirements

The analysis and presentation of data is a key skill of the marketing

manager. Very often people find the introduction of statistics a little

and the

daunting and given hat public speaking is one of our worst fears this unit

may seem overwhelming. However, an ability to understand basic methods

of data analysis and present this effectively in a variety of contexts is very

important. This unit will take you through the process of preparing and

analysing data and presenting this to help inform marketing decisions. For

the less numerate, DON’T PANIC, it will simply try to show you what the

various techniques do to data, and how and why they are used. We are also

focussing on very basic techniques, rather than advanced statistics. Many

people find that describing what the techniques do in words makes the whole

task more manageable and accessible.