ABSTRACT
Ken Klein, 32 years old, has worked in a small hotel since he graduated from hotel school. He has been with this hotel for eight years and now feels the need to change his working environment. He has been orientating himself to new possibilities for some time. One Saturday morning when he’s looking at the newspaper advertisements, he notices a vacancy with Dinner Ltd. An Assistant F&B manager is sought ‘due to one of our colleagues leaving’. When he reads the ad, Ken gets excited. This is his chance! After some discussion with his wife, he decides to answer the advertisement. Writing the application letter is quite difficult, but once it is in the mail the period of tense waiting begins. Three weeks later the answer from Dinner Ltd arrives in the following letter:
Dear Mr Klein, In response to your application for the function of Assistant F&B Manager, we would
like to invite you for an interview next Wednesday at 10.00 hrs. Included you will find some information about our company. If you would like more
information about the function prior to the interview, please feel free to contact me.
