The role of benchmarked pre-computed National Catering Business Games (NCBG) in encouraging effective business decisions and lifelong learning: H A Forsyth

The hospitality and licensed retail industries are characterized by having a large number of outlets spread over a wide geographical area. The management staff are highly mobile and frequently move between units as part of their career progression. It is normal for the industry to work unsocial hours. These characteristics are equally applicable to both the larger organizations and sole traders. The increasing market and financial pressures make it difficult for management staff to leave the workplace to attend courses.