ABSTRACT

The next important question to answer is "How do we communi­ cate with our market?"--how to communicate with the segments we have created. It makes little or no sense to segment a market by demographics, geographics, psycho graphics, or tea leaves and then to communicate with the segments as if they were all alike. There­ fore, a good communications strategy needs to segment the commu­ nications in a way that the appropriate message for each segment is communicated to that segment appropriately, with as little " spil­ lover" to another segment as possible.