ABSTRACT

Post-occupancy evaluation (POE) is thought to have evolved in the United States in the 1960s from one-off case history evaluations through a more systematic approach in the 1970s and 1980s. Wolfgang Preisner coined a definition in 1988 as ‘the process of evaluating buildings in a systematic and rigorous manner after they have been built and occupied for some time’ (Federal Facilities Council, 2001).