ABSTRACT

Timely, pertinent and accurate information is critical to effective decision making. Conceptually, this claim is intuitively obvious to most of us, yet, having access to “right” information is hardly the norm in many business decision contexts. The reason for that is that as much as the idea of timely and accurate information being readily available is compelling, making it a reality is an involved and a potentially complex undertaking. Still, even the most operationally challenging problems can be solved, as evidenced by a number of organizations that were able to develop superior decision-aiding informational resources.