ABSTRACT
Most of the great cultural shifts-ones that have built great organizations that sustain long-term growth, prosperity and contribution to the world-started with the choice of one person.
(Covey, 2004: 25)
The purpose of this chapter is not to describe how to develop an organization’s strategy, as this topic has been covered in many other publications, but to describe how the organization’s strategy, process management and the individual processes relate and interact (Figure 13.1) and how the BPM management team can add significant value to the process of executing strategy.
