ABSTRACT

The purpose of the Realize value phase is to ensure that the benefit outcomes outlined in the project business case are realized. This phase comprises the delivery of the benefits realization management process and benefits realization reporting. Although this is described as the ninth phase of the framework, it is in fact not a discrete phase in its own right because many of the steps are executed in previous phases. The steps have been grouped together in this chapter to provide an end-to-end insight into the role of realizing value in a BPM activity and to ensure that the BPM project team takes time after the Implement phase to realize the benefits specified in the business case.