ABSTRACT
As we saw in Chapter 2, many different types of management frameworks and implementation approaches exist. The great majority of tools that are generally referred to as ‘management frameworks’ actually have very specific applications to just one type of managerial activity, for example the management of IT or human resources. These individual systems often do not connect well. Software-based systems, including enterprise resources management solutions like the ones from SAP or Oracle, provide a solid infrastructure but they do not substitute for management frameworks that are meant to dynamically interconnect the company's internal resources and capabilities with the external environment and assist managerial decision-making. We argue that any organization should have an overarching management framework that encompasses the whole business, connects all the dots and ensures continuous and reliable communication and control from top to bottom, from centre to periphery.
