Introduction

The fi rst edition of this book was published as Organization Design: The Collaborative Approach in 2004. Since then there have been well-documented context changes that continue apace, all having a signifi cant impact on the way organizations function. These changes include:

1 Accelerating swift and wide-ranging information and communication technology (ICT) changes that are having an impact on organizations. Since 2004 social media have burst upon the scene, cloud computing has become the norm and business intelligence software is getting increasingly sophisticated. All these have a huge impact on the traditional organization of enterprises.