ABSTRACT

As elsewhere in our work, the current study defined trust in the police as the belief among members of the public that the police have the right intentions and are competent in the tasks assigned to them (Jackson and Bradford 2010; Hough et al., 2010; Jackson et al. 2011; European Social Survey 2011; c.f. Hardin 2002). Spanning intentions (relational trust) and abilities (calculative trust), we assume that trust extends beyond assessments that police perform their duties effectively, to include a sense that they understand the needs of the community, that they treat members of the community fairly and with dignity, and that they give them information and also the opportunity to voice the issues they are facing in their neighbourhood.