ABSTRACT
Outline the organisational health and safety roles and responsibilities of employers, directors and managers ■ Explain the concept of health and safety culture and its signifi cance in the management of health and safety in an organisation ■ Outline the human factors which infl uence behaviour at work in a way that can affect health and safety ■ Explain how health and safety behaviour at work can be improved ■ Outline the need for emergency procedures and the arrangements for contacting emergency services ■ Outline the requirements for, and effective provision of, fi rst aid in the workplace ■
