ABSTRACT

An information service can enable its goal (informing) by 1) acquiring, aggregating, displaying, processing, creating, and delivering content relevant for its clients, 2) delivering additional use-features to increase the value experience for information users, and 3) realizing a stream of revenues and possible financial transactions for the information good supplier and the information service owners (Bhargava & Choudhury, 2004; Strens et al., 1998). These business processes need human and information technological means to become efficient. Together, these means are called the infrastructure of an information service (Maglio & Barret, 2000; Meyer & Zack, 1996). The design of an infrastructure is called its architecture here.