ABSTRACT

The complex responsive process (Stacey, 2001; Stacey et al., 2000) view of organizational life understands organizations to be patterns of relationship between people:

These processes of communicative interaction are self-organizing and their patterning changes in unpredictable ways. But at the same time, the constraints of power and ideology, and the dynamics of inclusion-exclusion, emerge in communicative interaction, providing coherence and control although no one is in control. It is the very features of the process of interaction, namely, taking turns, using rhetorical devices, categorizing, and so on, in the context of mutual expectations, that imparts coherence and pattern to people’s ongoing communicative interactions.