ABSTRACT
Retailers have been slow to take up e-Retailing. This is to some extent understandable in the light of the many disadvantages and problems. Retailers, for example, may lack the technical know-how, the substantial investment required or the order fulfilment capabilities. Set-up costs start from around £20,000 for a small site, up to £500,000 for a large operation. And set-up costs are only the start: Datamonitor estimates that high street retailers are spending more on ongoing costs than on setting up new sites.
