ABSTRACT
Performance measurement might easily be poor and does not become meaningful until a performance is viewed from several perspectives, because this is how justice is done to the multiplicity of the performance. One of the first effects of this design principle was mentioned in Chapter 1: a public performance must always be identified by several indicators. If we assume that performance is mapped by more than one indicator, there will be three additional effects of the design principle of variety:
• Once a performance has been mapped, then the question is who is allowed to attach a meaning to the figures: who has the ‘meaningmaking rights’? Variety means that there is no monopoly of meaning giving (Section 2).
