ABSTRACT
This chapter has been provided by Robert Worden, formerly ofLogica. In it he analyses how developments in IT, particularly in software, will change the way people work and thus affect their working environment Rather than just reach a few headline conclusions, he has surveyed and evaluated ongoing business and technical developments and pointed to likely outcomes in several areas; readers are invited to assess and prioritise these for themselves. This chapter was originally drafted in 1996 and is reproduced here with only slight updating. It is both interesting and gratifying to note the validity of many of the authors original predictions.
